Privacy

Privacy Policy for Casa Luna Verano

Privacy Policy

This Privacy Policy describes how Your ("You" or "Your") data is collected when You visit this website or communicate with CasaLunaVerano.com owners (“We” or “Us” or "Our") and how We use that data. By interacting with Us, You consent to the collection, use, and processing of Your data ("Data" or "Information") as described in this Privacy Policy.  Communication includes but is not limited to information through web forms, email, SMS, mobile applications, and online travel agencies such as Airbnb and VRBO.

In conjunction with Our Website Terms of Service, Rental Agreement and house Rules, this Privacy Policy constitutes  legal terms of doing business with Us. 

Information We Collect

Data You directly and voluntarily provide to Us. We may collect and process some or all of the following Information You make available to Us:

  • First and last name
  • Email
  • Physical mailing address
  • Phone number
  • Payment information, which we do not store as it is sent directly to necessary platforms (currently Stripe.com).  Payment information is subject to Stripe's privacy policy https://stripe.com/en-ca/legal/privacy-center
  • Reviews content (words, pictures, etc.)
  • Government issued photo ID
  • Other details necessary to fulfill Your reservations and booking requests

Information We automatically collect from You. We collect Information by automated means (such as cookies or web beacons) when You visit Our website or interact with Our advertising.

How We Use Your Information

We may use and share the personal Information We collect from You for one or more of the following business purposes:

Reservations: All the Information You submit to discuss booking requests and finalize a reservation. We need to share this information with Our hosting platform (currently OwnerRez.com), Our payment provider (currently Stripe.com), and possibly others.

For marketing communications: To market to You, including direct mail, email, and digital marketing.

On Our website: We may display the Information You post on reviews or other features. Please do not post any Information in these features that You do not want to share publicly. We reserve the right to edit reviews for brevity.

Data Retention

We retain Your Information for as long as necessary to fulfill Your requests and to comply with applicable laws.